Transportation Guides & Policies

DeKalb County & Kendall County guides & Policies

Riders Guide

• Rider’s Guide & Policies – Download PDF in English or Spanish

Title VI Policy and Complaint Procedure

• Title VI Policy – Download PDF in English or Spanish
• Title VI Complaint Procedure – Download PDF in English or Spanish
• Title VI Complaint Form – Download PDF in English or Spanish

ADA Transportation Policy and Complaint Procedure

• ADA Transportation Policy – Download PDF in English or Spanish
• ADA Complaint Procedure and Form – Download PDF in English or Spanish

VAC Reasonable Modification Policy, Request and Appeals

• Reasonable Modification Policy – Download PDF in English or Spanish
• Reasonable Modification Request Form – Download PDF in English or Spanish
• Reasonable Modification Appeals Form – Download PDF in English or Spanish

KAT RIDER Policies and guides

Download KAT Rider Policies (PDF)

Download Kendall County Title VI Policy (PDF)

Illinois Relay Service
Illinois Relay is a FREE service that allows people who are Deaf, Hard-of-Hearing, Speech-Disabled, or Deaf-Blind to place and receive calls to standard telephone users via a keyboard or assistive device.

• TTY: 1-800-526-0844 or 711
• Voice: 1-800-526-0857 or 711
• https://www.itactty.org/illinois-relay