About TransVAC in DeKalb County

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Services Provided

TransVAC in DeKalb County IL offers transportation services primarily within DeKalb County and some locations beyond the county borders. TransVAC concentrates on fulfilling rural transportation needs involving origins or destinations outside urban areas. The service caters to seniors, individuals with disabilities, and the general public based on space and availability.


Please note that passengers whose trip begins and ends within the urban areas of DeKalb, Sycamore, and Cortland, please call Transdev at 815-420-5500See the map below to determine your transportation provider.

TransVAC in DeKalb County offers transportation services primarily within DeKalb County and some locations beyond the county borders.

WHO CAN RIDE THE BUS

The service caters to seniors, individuals with disabilities, and the general public based on space and availability. We are committed to offering courteous, safe, and reliable service for all riders regardless of race, gender, age, or disability.

Registration

All riders must be registered for TransVAC of DeKalb County Dial-A-Ride services.

For registration questions or to book a ride, please call 815-758-3932.
In the Sandwich area, please call 815-787-6219.

SCHEDULE A RIDE

Trips can be reserved between two and 14 days in advance. Priority in trip scheduling is given to individuals with disabilities and seniors based on space and availability.

Dial-A-Ride Fare Structure

ParatransitFare
13-59$1.00
60+Free or Donation
Disabled$1.00
Kishwaukee College Student$1.00
6-12 years old (with an adult 18+)$1.00
Children
(Aged 5 years and younger)
Free
*Senior is age 60+ and will be asked to consider a suggested donation instead of a fare.

Please note:

  • Cash fare must be the exact amount.
  • Drivers do not handle cash and will not make changes or issue vouchers.

Children

When transporting children, all Illinois child safety-seat laws must be followed. To learn more about these laws, please call VAC or visit the Illinois Department of State website. VAC does not provide child safety seats, nor are VAC drivers allowed to fasten these seats. All riders must provide child safety seats to ride if required.

ASSISTANCE

TransVAC in DeKalb County operators are trained to take a wheelchair up or down one step by themselves. A travel assistant is required when a rider’s needs are beyond the driver’s responsibility. One travel assistant may ride at no charge.

Illinois Relay Service
Illinois Relay is a FREE service that allows people who are Deaf, Hard-of-Hearing, Speech-Disabled, or Deaf-Blind to place and receive calls to standard telephone users via a keyboard or assistive device.