DonateVAC’s mission is to serve the transportation needs of our community both efficiently and courteously with transportation services ranging from public buses, rides to medical appointments, prearranged dial-a-ride services, and rides for the elderly and disabled. VAC’s transportation services affect almost every family in our community. Let us help yours.
Transportation Services:
Other Information
Riders Guide
Transit Brochures
- DeKalb Transit Trifold Brochure- Download PDF in English
- Kendall Transit Trifold Brochure- Download PDF in English
Title VI Policy and Complaint Procedure
- Title VI Policy – Download PDF in English or Spanish
- Title VI Complaint Procedure – Download PDF in English or Spanish
- Title VI Complaint Form – Download PDF in English or Spanish
ADA Transportation Policy and Complaint Procedure
- ADA Transportation Policy – Download PDF in English or Spanish
- ADA Complaint Procedure and Form – Download PDF in English or Spanish
VAC Reasonable Modification Policy, Request and Appeals
- Reasonable Modification Policy – Download PDF in English or Spanish
- Reasonable Modification Request Form – Download PDF in English or Spanish
- Reasonable Modification Appeals Form – Download PDF in English or Spanish
Illinois Relay Service
Illinois Relay is a FREE service that allows people who are Deaf, Hard-of-Hearing, Speech-Disabled, or Deaf-Blind to place and receive calls to standard telephone users via a keyboard or assistive device.
- TTY: 1-800-526-0844 or 711
- Voice: 1-800-526-0857 or 711
- https://www.itactty.org/illinois-relay