DonateVAC’s mission is to serve the transportation needs of our community both efficiently and courteously with transportation services ranging from public buses, rides to medical appointments, prearranged dial-a-ride services, and rides for the elderly and disabled. VAC’s transportation services affect almost every family in our community. Let us help yours.
Transportation Services:
Other Information
Riders Guide
Transit Brochures
Dekalb Transit Brochure
Download PDF
Kendall Transit Brochure
English Brochure
Download PDF in English
Spanish Brochure
Download PDF in Spanish
Title VI Policy and Complaint Procedure
- Title VI Policy – Download PDF in English or Spanish
- Title VI Complaint Procedure – Download PDF in English or Spanish
- Title VI Complaint Form – Download PDF in English or Spanish
ADA Transportation Policy and Complaint Procedure
- ADA Transportation Policy – Download PDF in English or Spanish
- ADA Complaint Procedure and Form – Download PDF in English or Spanish
VAC Reasonable Modification Policy, Request and Appeals
- Reasonable Modification Policy – Download PDF in English or Spanish
- Reasonable Modification Request Form – Download PDF in English or Spanish
- Reasonable Modification Appeals Form – Download PDF in English or Spanish
Illinois Relay Service
Illinois Relay is a FREE service that allows people who are Deaf, Hard-of-Hearing, Speech-Disabled, or Deaf-Blind to place and receive calls to standard telephone users via a keyboard or assistive device.
- TTY: 1-800-526-0844 or 711
- Voice: 1-800-526-0857 or 711
- https://www.itactty.org/illinois-relay